Home / Contact

Start a conversation.

Two fields and a calendar. The reply comes from me, not from a queue.

A meeting room ready for a session
Book a scoping call

Tell me what the question is.

A scoping call is thirty minutes. I will tell you whether I can help, what I would do first, and what it would cost. If I am not the right person, I will say so and point you elsewhere.

The form

Two fields are required. Everything else helps, but it will not stop me replying.

In the live build this form delivers to a monitored inbox and offers a calendar slot. This is the prototype, so nothing is sent.

Before you ask

The five questions I get most.

How are you priced?

I scope before I price. A short diagnostic establishes what the question actually is, and the fee is fixed against that scope rather than an estimate. The Academy and the tools are priced and available without a conversation.

How long is an engagement?

A diagnostic runs two to four weeks. A programme or an assignment is scoped in months. A retainer runs on a continuing basis for institutions that need continuity rather than a project.

Do you work with our competitors?

I take one institution per market where there is a direct conflict, and I will tell you if one exists before we start.

Is our information safe?

Nothing about a client appears on this site without written permission. Engagements run under a confidentiality agreement as standard, and the tools I publish contain nothing drawn from any client's data.

Do you travel?

I work across Rwanda, Uganda, Tanzania and South Sudan, and remotely where that is appropriate. Most engagements involve field time, because the work is done with the team rather than sent to them.